Policies:
Students can monitor and keep track of their print account balance from any Law Library lab computer. Each lab computer has a "$" icon in the system tray (in the lower right hand corner of the screen). The student can learn his/her balance by either double-clicking on this icon, or mousing over it. The balance will start at 500 and count down to zero. The students are not charged for these first 500 pages. Once the balance is zero, it will count backwards into negative numbers, representing the number of pages printed over 500. To determine the amount being charged to the students' account, the student can multiply the negative number by $0.10 and take away the negative sign. For example, if Student A has a balance of -5, he has printed a total of 505 pages for the semester. This is 5 pages over the credited 500 page limit, and his student account would be charged $.50.
Students may also e-mail the Computer Services Librarian (glsimms@samford.edu)
for a copy of their print history, which will be e-mailed back to them
in plain text or as a WordPerfect attachment. (instructions on dealing with e-mail attachments in GroupWise WebAccess - the e-mail client we use in the labs)
New Cumberland students will be introduced to this print account system at the beginning of the Fall semester of each year, in the Lab Training Sessions.
Also, instruction on the management of student printing and on the use
of the Pcounter software will be available via individual instruction (upon
request), printed instruction booklets to be kept on the shelves of the
Computer Resources Room (rm. 028), and lab classes (as needed).
Bad or poor quality print jobs due to printer/computer malfunction, low toner, or damaged paper can be credited back to the student's print account.
To do this, the student must take the poor quality print out(s) to the Circulation Desk or to the Computer Services Librarian's office. (These pages must be returned in order to receive the credit back to the print account.)
The student then fills out a Poor Quality Print Credit Form, which is bundled with a rubber band to the bad print out(s). This form requests the following information:
After reviewing and verifying the credit request, the Computer Services
Librarian will either credit back the appropriate number of pages to the
student's print account or contact the student for further information.
Students who print their résumés on the Law Library lab network laser printers using their own paper, can have these pages credited back to their print accounts.
To do this, the student must show the pages to the Computer Services Librarian and fill out a Résumé Exemption Form. This form requests the following information:
After reviewing and verifying the credit request, the Computer Services
Librarian will either credit back the appropriate number of pages to the
student's print account or contact the student for further information.
Students who print in the Law Library labs in connection with directed research for a Cumberland School of Law faculty member can have those pages credited back to their student print accounts. To do this, the student must fill out a Directed Research Exemption Form and have it signed by the faculty member that requested the print jobs. This form requests the following information:
After reviewing and verifying the credit request, the Computer Services
Librarian will either credit back the appropriate number of pages to the
student's print account or contact the student for further information.
It is the responsibility of the head of each student organization to contact the Computer Services Librarian in order to make special arrangements for organizational printing in the Law Library computer labs.
If a member of a student organization, which has a laser printing arrangement
with the Law Library, receives a poor quality print out in the labs due
to printer/computer malfunction, low toner, or damaged paper, he or she
should report this to the head of his or her organization. The head of
the student organization may then follow the procedure mentioned above
for requesting a Poor Quality Print Credit.
Any student may contact the Computer Services Librarian by appointment
(251-A Beeson Law Library), phone call (726-2687), or e-mail (glsimms@samford.edu)
about any "disputed" print outs. Each incident will be decided on a case-by-case
basis.
We appreciate your understanding and cooperation. If you have any questions or concerns, please direct them to Grace Simms .
